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1. What types of plans do you offer? |
We provide packages for companies selling products (eCommerce) and companies selling
services (non-eCommerce).
We also provide Web Design + Marketing (SEO) packages for businesses who need to
drive traffic and get sales leads.
Our ecommerce packages range from $21.99/$39.99/$99.99 a month
Our non-ecommerce packages range from $9.99/$19.99/$59.99 a month
Web Design + SEO Packages range from $199 - $369.9 a month
You can build your own site through our very easy-to-use web-builder application,
or if you would prefer to have our team of professional designers do it for you,
we offer different plans for this as well, with a once-off cost as follows:
Our ‘Do-It-For-Me’ packages for ecommerce range from $399/$1,199/$2,499
Our ‘Do-It-For-Me’ packages for non-ecommerce range from $369/$999/$1,799
Our Bundled packages starts at $49.95 / month.
For details on all of these packages and their inclusions, you can go to www.onlybusiness.com
and click on the ‘Plans’ link in the top navigation bar.
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2. What marketing tools do you offer? |
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We have a range of marketing tools that are available to our members. These include
(amongst others): |
- Search Engine Optimization tools (allowing you to enter keywords and phrases for
each page of your site for indexing by the major search engines)
- Product feeds to the major shopping sites on the web according to their plans and
structure (e.g. Shopping.com, Shopzilla, Pricegrabber.com, Amazon.com, etc). This
puts your products in front of millions of potential customers each month.
- A range of pre-built marketing tools that you can include into your site. E.g. Various
discounting options, product reviews, product ratings, Featured Products and Best
Sellers, cross-promotion tools, 10 images per product, product zoom, product enlarge,
photo galleries with a lightbox feature, etc.
- Animated marketing banners for the homepage and internal pages, with the ability
to add marketing messages in those animated images.
- Free access to the OnlyBusiness.com shopping marketplaces and sales outlets, with
dedicated marketplaces for B2B and B2C companies.
- Free access to the OnlyBusiness.com Auction marketplace.
- Free access to the OnlyBusiness.com Tradelead marketplace, dedicated marketplaces
for B2B companies.
- Free access to the OnlyBusiness.com Entrepreneur Community.
- Promotion of your company and your products and services through the OnlyBusiness.com
marketing campaign.
- The ability to create business networking groups and private business communities
on OnlyBusiness.com.
- Spotlights of various companies and their products on the OnlyBusiness.com website
as Featured Members and Featured Products.
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We also allow members to create private client login areas (knows as extranet accounts)
for their end-customers, to be used as private file repositories per customer. This
allows the members to create direct and close personal business relationships with
their customers and makes the management of their accounts much easier. |
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3. Do you provide services for Business-to-Business (B2B) and Business-to-Consumer
(B2C) businesses? |
Yes. We offer specialized products and services for both B2B and B2C companies.
For example, we allow B2B companies to accept ‘on account’ purchases and transactions
(through Purchase Orders) as well as to receive inquiries on products through an
‘Inquiry Cart’. We also provide a full B2B tradelead engine and a dedicated B2B
shopping marketplace.
For B2C companies, we allow secure credit card purchases for products as well as
providing a dedicated B2C shopping marketplace.
Members can also have 3 different levels of wholesaler pricing, allowing different
groups of buyers to log in to your site and view the pricing of each product according
to their specific wholesaler discounting rate.
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4. I need a website for my company which offers services only. I don’t want to sell
products, can I build a website using your service? |
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Absolutely. You can build any type of website for any type of business on OnlyBusiness.com. Just choose the Non-Ecommerce package when you sign-up. |
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5. What if I already have a business website? |
- OnlyBusiness.com takes the approach that, even if you have another business website, what you are doing is giving additional markets and customers another place to buy your products. This is similar to a company with multiple retail outlets.
- To keep consistency, you can use a slight variation on your current web address, for the web address of your OnlyBusiness.com website. Alternatively, you could simply use the default web address provided to you by OnlyBusiness.com.
- Another option is that members create their profile to show a brand and look-and-feel consistency between their current website and their OnlyBusiness.com profile. They can then create a direct link to their OnlyBusiness.com profile from their current website. With that, members can enjoy all of the benefits of membership to the OnlyBusiness.com community and marketplace as well as the OnlyBusiness.com suite of tools and services, directly linked to their current website.
- Another option is that members create their profile to show a brand and look-and-feel consistency between their current website and their OnlyBusiness.com profile. They can then create a direct link to their OnlyBusiness.com profile from their current website. With that, members can enjoy all of the benefits of membership to the OnlyBusiness.com community and marketplace as well as the OnlyBusiness.com suite of tools and services, directly linked to their current website.
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6. Can I use my own Domain Name? |
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Yes. Our paid membership packages actually include a free personalized domain name
(e.g. www.yourcompany.com). If you already have your own domain name, you can simply
arrange for your domain name, you can forward it to your OnlyBusiness.com web address
and all of your site visitors will only see your domain name when they come to your
website on OnlyBusiness.com. Click here for instructions on how to point your own personalized
domain.
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7. Do you provide a website address when I sign-up for your service? |
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Yes, every member is automatically given a sub-domain when they sign-up. For example
– www.yourcompany.onlybusiness.com |
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8. Do you provide hosting for my website? |
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Yes, OnlyBusiness.com provides world class hosting to all members when they sign-up.
This includes lighting fast server speed and bandwidth. There is also no hosting
setup you will need to go through. Once you build and publish your website, it will
automatically be live on the web. |
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9. Can I customize the design of my store? |
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Absolutely! We have advanced design tools allowing you to customize the look and
feel of your website. This includes building stunning flash menus and banners as
well as an easy and intuitive drag and drop interface to control your site content
and imagery.
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10. Do I need to understand coding or have any technical requirements to build my
website?
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Not at all. The great advantage of OnlyBusiness.com is that it allows anyone to
build a website without any technical knowledge at all. Just use our easy drag and
drop interface to manage your website, including all content and products.
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11. How am I notified of new orders or potential leads / inquires that I receive
from my website?
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All notifications are sent to the email address you register with. We also store
all your order / inquiry details in your control panel, so you can easily manage
your critical business communication.
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12. Do you provide Email addresses for my business? |
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Yes, if you register for your free domain on our system (all paid plans come with
a free domain name), you will receive 10 free email boxes. This includes an advanced
web-mail system and / or easy setup for any mail software you use, i.e Microsoft
Outlook..etc. |
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13. How do I accept Credit Card orders for products I’m selling on my website? |
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All the major Credit Card Processors / Payment Gateways are built in to OnlyBusiness.com.
These include – Authorize.net, Paypal, Google Checkout, 2checkout and others. All
that you will need to do is sign-up for a merchant account and then simply enter
your account details and your store is ready to accept credit cards in real-time! |
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14. Is the OnlyBusiness.com Community and Marketplace compatible with all browsers
and Operating System platforms? |
- Yes. All site updates are easily managed through out Content Management System (CMS)
which is accessed through the control panel.
- The OnlyBusiness.com website and system supports all Internet Explorer versions
from 5.5 up on Windows, and Netscape 7.1, Mozilla Firefox 1.4, Opera 9.x, Safari
(all versions above 1.3) or any other browser with an equivalent gecko layout engine
on any platform where these browsers are available. This includes Macintosh and
Linux.
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15. What support do you provide? |
We offer 24/7 support to our members. Dependant on the package you purchase, we
have a range of support options that you can use. These range from 24/7 phone support,
‘Live Chat’ support and ‘Trouble Ticket’ support.
We also offer full Help guides and other support tools to assist and guide you through
the process of using the system. These include Video Tutorials, How It Works tools
and online demo’s of the system. |
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16. What management tools do you offer through your administrative control panel? |
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Our admin control panel allows members to manage all aspects of their website and
online business. This includes the following: |
- Website design management
- Content management
- Order management
- Customer management
- Management of online catalog and products - (product details, pricing, inventory
etc).
- Discounting and promotion management
- Wholesaler management
- Management of business network
- Auction management
- Tradelead management
- Management of all web marketing tools
- Management of all system messages and notifications
- Management of your membership account
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17. Is your site secure and will my website offer complete security for my customers? |
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OnlyBusiness.com is extremely secure, and applies security at a number of different
levels: |
- All transactions on our site occur with a Secure SSL Certificate.
- Each of our members eCommerce sites automatically come with a shared SSL Security
Certificate built into their site.
- OnlyBusiness.com does not store ANY member or end-customer credit card details.
These are held at the Payment Gateway provider and are not accessible through the
OnlyBusiness.com system.
- The OnlyBusiness.com system and all member websites are hosted at a world class
hosting facility called ‘Rackspace’ (www.rackspace.com), one of the best web hosts in the world.
- The entire OnlyBusiness.com systems sits behind a dedicated Firewall on a multi-server
configuration, with full mirroring and redundancy.
- The OnlyBusiness.com system is backed up on a daily basis.
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18. How do I sign up? |
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The sign-up process is simple and quick: |
- Go to OnlyBusiness.com
- Click on the ‘Sign Up Now’ button on the upper right hand side of the page
- Click on the buttons that ask if you are a B2B or B2C company (or both) and if you
want to ‘sell online’ (eCommerce) or you want to ‘get online’ (non-eCommerce). Click
‘Continue’ once you have made your selections.
- Select the plan/package that best meets your needs and the payment period of your
membership (you get a discounted rate for longer payment periods) and click on the
‘Signup’ button for your selected plan.
- Complete your Registration process.
- Enter your credit card details.
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19. How do I login to my account? |
- You need to go to the homepage of
www.onlybusiness.com.
- Before you can log in, you also have to ensure that you have already signed up for
an account on OnlyBusiness.com.
- In the top right-hand corner, there is a login area that you will use to access
your account.
- In this login area, type in the username you selected for your account during sign-up,
next to the username text box.
- Then, type in the password you selected for your account during sign-up, next to
the password text box.
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Click on the ‘Log in’ button below these two text boxes. This will log you in to
your account and you will be taken directly to the Control Panel for your account. |
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20. How do I edit my website? |
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Once you are logged in to your account and are at your main Control Panel, |
- Simply click on the ‘Manage Website’ link that is on your left-hand navigation bar
(under the ‘Home’ link). This will take you to the website builder Control Panel.
- You can then click on any of the ‘tabs’ at the top of the page (e.g. select design,
change menu, etc) in order to edit all aspects of your website.
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At any time you can click on the ‘Preview Now’ button at the top right hand corner
in order to view the edits that you are doing to your website. This will show you
how your site edits will appear when you decide to save them. However you can view
these edits without affecting your ‘live’ site. |
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21. How do I add/edit products in my Online Catalog? |
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Once you are in the web builder Control Panel: |
- Click on the ‘Manage Ecommerce’ tab
- This will take you to the Ecommerce Control Panel
- Click on the ‘Products’ button on the top row
- Click on the ‘Add a New Product’ button
- This will bring up the ‘New Product’ interface page
- Add in the details into the various text boxes indicated in the Product Interface
page
- Click on the ‘Add Product’ button when you have filled in your product details.
- NOTE 1: You can create ‘Product Options’ for your products (also known as ‘product
attributes’ e.g. size, color, style, etc) by clicking on the Product Options’ link
in the left navigation bar or by clicking on the Product Options’ button in the
central ecommerce Control Panel
NOTE 2: You can also ‘Bulk Upload’ products by clicking on the ‘Bulk Import’ link
in the left navigation bar and uploading an Excel spreadsheet with all of your product
details. You can ‘Bulk Update’ product details by clicking on the ‘Multi Product
Update link in the left nav bar or by clicking on the ‘Product Bulk Update’ button
in the central ecommerce Control Panel
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22. How do I add/edit categories and sub-categories in my Online Catalog? |
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Once you are in the web builder Control Panel: |
- Click on the ‘Manage Ecommerce’ tab
- This will take you to the Ecommerce Control Panel
- Click on the ‘Categories’ button on the top row
- Click on the ‘Add a New Category’ button or on the ‘Add a New Sub Category’ button
- This will bring up the ‘New Category’ or ‘New Sub Category’ interface page
- Add in the details into the various text boxes indicated in the Interface page
- Click on the ‘Add Category’ button when you have filled in your category and/or
sub-category details
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23. How do I change the banner / header images on my homepage? |
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Once you are logged in to your account and are at your main Control Panel, |
- Click on the ‘Manage Website’ link that is on your left-hand navigation bar (under
the ‘Home’ link). This will take you to the website builder Control Panel.
- You then click on any of the ‘change banner’ tab at the top of the page in order
to edit the banner of your website homepage.
- Once you have determined if you wish to create a new banner through the OnlyBusiness.com
‘banner builder’ tool or if you wish to upload your own banner created previously,
you can click on either the ‘Create Your Own Banners’ button (on the left hand side”
or you can upload your banner through the relevant browse/upload buttons on the
right-hand side of the page.
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24. What if I want to cancel my membership? |
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You can cancel your membership at any time and you will not be required to pay for
any other month beyond your current month of membership. Once your membership is
cancelled, we will then completely remove your site and data from our system. |
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25. What if my industry or company type is not represented on your system? |
OnlyBusiness.com can be used by ANY business in ANY industry (subject to terms of
unauthorized usage for companies that have offensive content on their sites).
In terms of the site designs we have on offer, you can select ANY of our base designs
and you can customize them completely to meet your company brand and requirements.
i.e. change imagery, inclusions, content, etc. In terms of the categories and sub-categories,
you can add your company to the category and sub-category that has the closest fit
to you OR you can add your company into the ‘Miscellaneous section. |
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26. OnlyBusiness.com is also appropriate for more advanced users, where they can
use advanced formatting options for their editing (in HTML or design format). |
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Very advanced users (e.g. web designers and developers) can also download all of
the ‘web assets’ of a site design onto their desktop, edit it through their use
of design programs (like Photoshop) and their knowledge of HTML and CSS and then
re-upload the site onto our system. Their fully customized website can then utilize
all of our systems tools and features on the backend, linking seamlessly to their
front-end. |
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